I got in touch with Love Luxury as I wanted to get my Hermès Birkin bag authenticated. The team was super responsive on whatsapp and helped me to book an appointment on the same day. The authentication process was very thorough and the team explained every step – they really know what they are doing! Overall very happy with the experience, the team was super nice and knowledgeable. I won’t hesitate to contact them again should I need to revisit the process for other bags. I might also contact them to purchase second hand items as well – they have good inventory and the vibe was really friendly